Delivery Information

Standard Delivery
Our standard delivery service operates during business hours from Monday to Sunday. Deliveries will be made within the regular working hours of these days. Please be aware that someone does necessarily need to be present to sign for the parcel during standard delivery unless otherwise specified. We do not accept orders for certain address types –please read our delivery restrictions before placing an order.


Express Delivery
We're thrilled to introduce our new Express Same-Day Delivery service to serve you better! Now, you can receive your orders on the very same day for deliveries within Accra and Kumasi. Please note that there will be extra charges associated with our Express Same-Day Delivery service.


Shop Pickup
When you come to pick up your order, you must bring your order reference number (printed version/text message/email) as well as proof of ID.
 


Damaged Parcels
We take pride in packing your order to ensure that it arrives in perfect condition. Unfortunately, there are times when parcels incur damage while in transit. If a parcel shows clear signs of damage or leakage at the time of delivery, we ask that you refuse the parcel. Please ask the courier to return the goods to sender.

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